Thank you for shopping with oneshopy.in. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully.
Order Processing Time
• Orders are processed within 1–3 business days after payment confirmation. • Orders placed on Sundays or public holidays will be processed on the next working day. • Order confirmation will be sent only through registered email. • Orders received between Morning 10:00 AM to 5:00 PM will also be confirmed via WhatsApp message or phone call on the same day. • Orders received after 5:00 PM will be confirmed on the next working day during the same time period (10:00 AM to 5:00 PM). • You will receive a confirmation email/message once your order has been dispatched.
Shipping Charges
• Shipping charges (if applicable) are displayed at checkout. • We may offer free shipping on selected products or promotional offers.
Delivery Time
Estimated delivery time:
• Within Uttar Pradesh: 2–4 business days • Other States in India: 3–7 business days
Delivery timelines may vary depending on location, courier service, or unforeseen circumstances.
Order Tracking
• Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email. • You can track your shipment using the provided tracking number.
Delays
While we strive for timely delivery, delays may occur due to:
• Courier service issues • Natural calamities • Government restrictions or unforeseen circumstances
In such cases, we request your patience and cooperation.
Incorrect Address
• Customers are responsible for providing accurate shipping details. • If an incorrect address is provided, we are not responsible for delivery failure or additional shipping charges.
Damaged Package
If you receive a damaged parcel:
• Record an unboxing video immediately • Contact us within 24 hours of delivery • Share photos and order details for quick resolution
